Level 2 Certificate in Principles of Business Administration

Course Overview

Is your company based in the UK? Business administration courses, such as our Level 2 Certificate in Principles of Business Administration, provide learners with the knowledge needed to work effectively in business administration roles. This qualification aims to provide your employees with a thorough understanding of all the aspects of a business administration role. This will increase teamwork and morale as staff become more aware of how to communicate effectively and support their colleagues.

Key Information

Course Length
16 weeks

Course Level
Level 2

Awarding Body
TQUK
(E-certificates upon achievement)

Learning Method(s)
Online materials
Online assessment

For Individuals

Benefits

The benefits of this course include:
  • You will see improved staff retention
  • Employees will achieve a nationally recognised level 2 qualification
  • Employees can learn from their own home, in their own time
  • Employees get access to award-winning learning and assessment materials
  • Employees will receive subject specialist support from a Tutor and access to a Learner Support Advisor for everyday queries
  • Employees have access to a support network based in the UK
  • Business administration courses can lead on to further progression opportunities (see the ‘Progression opportunities’ section)
  • Funding available – speak to one of our team for more information and to see if your staff are eligible.

    • Course Price
    £249.00

    Direct Debit
    Yes

    Funded Course
    England and Scotland Only

    Apply today and begin your journey to qualification

    Apply now

    Buy the course today and begin your journey to qualification


    Unit 1: Principles of providing administrative services

    In this unit your employees will learn about a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit will also allow your employees to understand the impact of delivering poor customer service.

    Unit 2: Principles of business document production and

    information management

    Within this unit your employees will discover how to prepare and distribute business documents and identify how information is managed in business organisations.

    Unit 3: Understand communication in a business environment

    In this unit your employees will learn about the requirements of written and verbal business communication, including how to identify appropriate body language and tone of voice when communicating verbally.

    Unit 4: Understand employer organisations

    This unit will provide your employees with an understanding of organisational structures and the differences between private, public and voluntary sectors.

    Unit 5: Understand how to develop working relationships with colleagues

    In this unit your employees will learn about the principles of effective team working, what is expected of a buddy and techniques for providing feedback.

    Unit 6:

    This unit will provide your employees with an understanding of how to deal with incoming and outgoing mail, reception services, diary systems management, event organisation and systems for financing in administrator roles.

    Unit 7:

    This unit will provide your employees with an understanding of how to create text from recorded notes as well as knowledge of organisational procedures for storing confidential information.

    Once your employees have completed this course, they could progress on to the following:

    Certificate in Principles of Customer Service

    Certificate in Principles of Team Leading

    Certificate in Principles of Customer Service

    Certificate in Principles of Leadership and Management

    Full cost Direct debit Fully funded
    £249 Initial payment of £24.90, 3 monthly payments of £74.70 To be eligible you must:
  • Be 19 or over
  • Have lived in the European Union for the past three years
  • Not be a current learner with The Skills Network or another provider
  • Learners must reside in England or Scotland
  • NOT have done the course of interest before.

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    For Businesses

    With our combination of market-leading learning resources, exceptional customer service and award-winning LMS solutions, we are confident we can assist with your education and training delivery needs.

    Enquire now

    Need some more information?

    Check out our Frequently asked question via the link below

    Frequently asked questions

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